Although most people are born with the ability to speak, effective communication is a skill we must learn. Communication includes verbal and nonverbal methods of getting a point or idea across. This course will focus on communication theory and provide hands-on skills that you can practice in the classroom to build your communication skills.
Please note: While this course can be taken alone, we recommend that you take it as part of the more comprehensive Instructor Training Certificate program. If you are taking the course outside of the certificate program, you will be assessed only via the multiple choice quiz. You are welcome to work on the portfolio assignment, but you will not be able to upload your assignment for individual feedback from our expert course instructors.
This course is self-paced, allowing learners the flexibility to complete the course as quickly or slowly as they need. While exploring course content, learners can investigate topics in greater detail through enrichment activities that link to real-world examples, original source materials, and policy documents. Learners can easily move from section to section as they navigate through the course, revisiting concepts as needed.
Elements of the course:
- Informational text
- Interactive practice activities
- Learn More opportunities
- Supplemental reference materials
- Portfolio assignment (if taking as certificate program)
- Final assessment
After completing all course activities, you will complete a brief assessment to demonstrate your understanding of key course concepts. Upon successful completion of the assessment, you will be awarded a certificate of completion.
- What is Communication?
- The Communication Cycle: The SMCR Model
- Communication Theory in Practice: Tips for the Classroom
Be able to:
- Define communication
- Describe the importance of communication
- Explain the SMCR Model
- Identify components of the communication cycle
- Incorporate effective communication techniques into instruction
The course will be most beneficial for those new to parks and public lands facility management or for those who wish to advance their career in this field. To complete the portfolio pieces successfully, it is recommended that you have access to a parks or public lands facility. Again, we recommend that you take this course as part of the more comprehensive Instructor Training Certificate program.