Courses

Part 1

Learn about foundational concepts of accessibility and disability in this free microlearning e-course series! This course is intended for anyone in the parks, recreation, and tourism industry who wants to learn about disability and accessibility in historic and modern-day contexts.

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Part 2

Learn about foundational concepts of accessibility and disability in this free microlearning e-course series! This course is intended for anyone in the parks, recreation, and tourism industry who wants to learn about methods of appropriate interaction with people with disabilities.

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Part 3

Learn about foundational concepts of accessibility and disability in this free micro-learning e-course series! This course is intended for anyone in the parks, recreation, and tourism industry who wants to learn about accessible design requirements vs. equitable use of facilities and recreation environments.

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Part 4

Learn about foundational concepts of accessibility and disability in this free micro-learning e-course series! This course is intended for anyone in the parks, recreation, and tourism industry who wants to learn more about recognizing the rights of individuals with disabilities to use service animals and assistive devices.

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Learn about the concept of active listening and how to incorporate this skill into your workplace communication practices.

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Explore how to make your writing even better in this advanced writing skills course!

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Promote environmental responsibility by learning the tools to complete organizational audits.

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This previously recorded webcast includes an overview of five main topics that must be considered in order to manage a safe and successful aquatic environment. Learn More

This course will provide you with an introduction to Appreciative Inquiry (also called AI).

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Asset management can be a complicated subject, particularly for smaller agencies with limited budgets. This presentation will provide an overview of asset management for parks and recreation agencies of all sizes. Learn More

Promote organizational success by balancing intangible assets.

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This course will help you to become a better learner, and as a result, make you a more valuable employee and well-rounded individual.

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Reb Gregg and Jim Moss, two of Betty van Smissen’s esteemed colleagues, debate selected legal issues in outdoor recreation in a lively, entertaining, and educational recorded webcast. Learn More

This previously recorded one-hour webinar will introduce different revenue-generating strategies agencies may use for long term financial planning.

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Gain a basic understanding of the importance of teams to your organization. The course provides a definition of teams and team process and outlines strategies to help your people become effective team members.

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This product allows you to purchase store credit that can be distributed to other employees or personnel at your agency. Learn More

Gain a basic understanding of the elements of business writing.

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Gain an understanding of the effects of cannabis on the workplace, and identify methods for dealing with these effects.

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The Capital Improvement Certificate provides the learner with a foundational understanding of capital improvement projects, financing of capital improvements, site plans for capital projects, and project management.

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Learn about the political and social issues surrounding the American Civil War. Learn More

The terms coaching and mentoring are often used interchangeably. A mentor is someone who shares their wisdom and can facilitate action that has a positive effect on our careers and lives. Coaching is a conversation that helps people develop their skills, achieve success, and reach their goals. This course will discuss the difference between coaching and mentoring and strategies for successful coaching and mentoring.

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Explore the skills needed to be an effective interpretive coach. Coaching others to develop and deliver meaningful interpretation is rewarding because you multiply the opportunities for visitors to understand the relevance and significance of our resources. It gives you the chance to share your passion.

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Promote healthy and appropriate conduct by learning to develop a sustainable code of conduct for your workplace.

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This course will teach you how to conduct accurate Internet research.

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Learn about how to create effective performance reviews, first through defining performance reviews, describing the performance management cycle, and finally by going through the performance review process.

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In this course you will learn how to turn difficult situations into opportunities for growth. While this course is aimed at supervisors who interact with difficult employees, the information and activities can be helpful for dealing with difficult people in other situations as well.

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Promote meaningful communication by developing conversational leadership skills.

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This course details how an agency should determine its needs and priorities in the development of a capital improvement program.

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Explore the world of community gardening by learning how to initiate, structure, manage, and promote healthy gardening in your local community.

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This half-day course will bring together parks and recreation agency management teams to critically examine the customer service contact points unique to their organization. Participants will analyze their environment for potential areas of improvement across three environments: facilities, personnel, and programming.

For pricing, select "Workshop" on the contact form.

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Promote workplace health by fostering an environment where workers can improve their conditioning and live a fitter lifestyle.

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Gain understanding about transgender employees and the need for safe and inclusive work environments.

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Gain an understanding on how to create successful proposals. This course focuses on sources of funding, types of proposals, and how to write the most effective proposals.

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Gain a comprehensive understanding of how to develop an impactful webinar to engage clientele or staff.

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This course will help you to recognize and hone your personal creative process.

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Gain a basic understanding of the importance of good customer service practices. This course outlines the six elements of customer service that help to make an organization successful. Communication techniques and strategies for dealing with problematic situations are discussed in detail.

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A medida que usted avance en este curso, aprenderá a apreciar este ambiente especial y las reglas que tenemos para protegerlo. También se enterará de las muchas maneras en las que usted genera un impacto en los Cayos y en sus recursos naturales. El tomar este curso y utilizar los recursos que aquí se proveen lo convertirá en un navegante más responsable y seguro.

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This previously recorded one-hour webinar will introduce participants to best practices in identifying data sources, creating data, and using data for management decision-making.

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Explore the four most important principles of managing wilderness: Preserve Wilderness and Natural Conditions, Protect Wilderness Benefits, Provide and Use the Minimum Necessary, and Manage Wilderness as a Whole.

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This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.

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Not a designer, but need to develop an interpretive media product? This course will teach you basic design principles that will help you put together a product that is both interpretive and eye-catching.

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Gain an understanding of the use and purpose of Lunch and Learn Programs as a way to encourage informal learning in the workplace!

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New to budgeting? This course covers the basics of budgeting for those that have limited experience in developing and managing operations budgets.

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This previously recorded one-hour webcast is designed for park and public agency employees who are interested in obtaining the Certified Park Professional (CPP) or Certified International Park Professional (CIPP) credential.

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This course will teach you how to research any topic using a number of different tools.

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The participating agency will create a Park-Health Matrix of agency programs, policies and facilities that identifies service gaps related to health factors. Participants will leave the workshop with a set of priority programs and policies, potential partners, and strategies for impacting health factors in their community.

For pricing, select "Workshop" on the contact form.

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In this course, you will learn what diversity means. You’ll also consider how your world has changed and how stereotypes impact people. Then, you’ll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace.

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This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts.

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Gain a comprehensive understanding of sustainability and how to apply social responsibility in a business context to contribute to positive workplaces, communities, and futures.

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In this course, you will develop an understanding of how the health of the environment directly affects human health. We will discuss issues related to the contamination of public lands and the importance of regulating chemicals. We will also explore how environmental health is directly influenced by legal actions.

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Why do you write? Is it to inform, instruct, or persuade your audience? Or do you write to help your audience think or feel something new? Effective interpretive writers have basic skills in writing and understand the art and practice of interpretation. This course explores the reasons we write and teaches the essential elements of effective interpretive writing.

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This course is an introduction to the basics of preventive maintenance. In this course, you will learn about the benefits of incorporating regular preventive maintenance into a facility management program.

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This course is designed to assist individuals charged with approving Minimum Requirements Analyses (MRAs). The stories and case studies presented in this course are based on real cases and real MRAs. Learn More

This course is the third in a series of three courses on Cultural Resources Management in Wilderness. It provides a comprehensive overview of the process used to evaluate proposals for scientific activity in wilderness.

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This course, the final course in the Paleontological Resources in Wilderness course of study, discusses the process of evaluating proposals for conducting scientific activity in wilderness and examines the decisions wilderness managers must make in order to preserve wilderness character during such activity.

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The Everglades Boater Education Program consists of the course, assessment, and receipt of the park boating certificate and is intended to prepare boaters for their experience in Everglades National Park. The boat operator must have the Certificate when boating in the park.

Para ver este curso en español, haga clic aquí.

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This workshop is an ideal on-site training adaptable to a variety of group sizes. It will introduce organizations to the idea of organizational culture, the types and characteristics, and the many implications for business operations.

For pricing, select "Workshop" on the contact form.

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During the workshop participants will apply specific personal strengths (identified via Gallup’s StrengthsFinder assessment) in a park unit simulation activity completing a series of assignments using the team’s strengths as a basis for work.

Please contact us for more information about setting up this workshop for your organization. Select "Workshop" on the contact form, here.

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This course has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.

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Assets are the building blocks for the Facility Management industry. This course will introduce you to the concept and underlying theory of the Asset Management Process. Learn More

A specific step in the Asset Management Process is creating an inventory of all your assets in order to determine the importance of those assets and their condition using a balanced scorecard approach. Learn More

Learn how to conduct condition assessments, the first step in addressing maintenance backlogs and more efficiently managing your facility. Learn More

This course focuses on the concept of a “scope of work” and explains how a good scope of work sets the rules for a project and makes an accurate cost estimate possible. Learn More

Learn about cost estimating, a tool to help key personnel make informed decisions during preliminary budgetary planning. Learn More

The workshop is designed for park and recreation professionals working in any environment where fee based programming is offered or considered as an acceptable means of delivering recreation services, such as sports leagues, guided tours, admission fees, or other programs and events.

For pricing, select "Workshop" on the contact form.

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This course highlights revenue sources and finance mechanisms for capital improvements.

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Gain skills in effective methods for communicating with staff, colleagues, and partners.

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Gain skills in methods for leading teams and developing staff ability to perform effectively.

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Gain ability to ensure organizational goals and customer expectations are met.

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Gain skills in hiring and preparing staff to be successful in their positions.

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Gain a comprehensive understanding of what a team is and how to develop an effective team.

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Gain skills in developing competencies and managing staff with competencies in mind.

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Gain skills in developing competencies and managing staff with competencies in mind.

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Gain an appreciation of the Florida Keys National Marine Sanctuary’s special resources and the important rules that protect both the resources and boaters in the Keys.

Para ver este curso en español, haga clic aquí.

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Establish a strong foundation in the physical and programmatic components of accessibility compliance. This certificate program explores disability and accessibility as a social construct and provides knowledge in disability awareness concepts, program access, universal design, and guidelines and standards for accessible design.

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This course is designed for students and professionals who are interested in gaining a comprehensive understanding of the requirements for providing accessible programs, services, and activities within federal, state, and local recreation agencies.

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This course will help you gain an understanding of the different movements in the history of parks, human health and natural environments. It will also provide you the tools to develop personal definitions for the terms “human health” and “natural environments.”

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All over the world docents, park guides, and naturalists at museums, parks, zoos, and cultural and historical sites strive to provide meaningful experiences for visitors. Interpretation is the essential tool they use. Learn More

Establish a strong foundation in the basics of interpretation. This certificate program explores the history of interpretation as a profession and provides knowledge in roving, informal interpretation, audience identification and engagement, and interpretive talks.

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Part one in a series of three courses in the Cultural Resources Management in Wilderness course of study, this course provides a basic understanding of the importance of cultural resources in wilderness and examines how stewardship of those resources in wilderness is different from stewardship in areas that are not wilderness. Learn More

This is the first course in the Paleontological Resources Management in Wilderness series. It focuses on the basics of managing paleontological resources found in wilderness.

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Gain skills in recognizing safety and conflict situations in your parks and how to respond and de-escalate conflict.

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This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.

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This course provides a brief introduction to the benefits of facilitation in group settings.

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Plant & City is the French national center for research and experiments on green spaces and urban landscaping. Established as an association (nonprofit organization), it currently has more than 500 members (local authorities, landscaping firms, design offices, research and training establishments, etc.). Learn More

Understand the basic principles of sustainability and green park operations as they apply to park operations and maintenance.

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Understand how internal systems can be improved to best promote and implement green park operations within your organization and community.

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Explore cost-saving sustainability best practices to implement as part of your park and public lands operations, and develop ways to reduce your organization’s environment impact.

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Part 1

State, county and local park and recreation agencies steward most of our open spaces and are responsible for a vast amount of the programming and facilities available to the public. More importantly, park and recreation agencies, often in partnership with other community organizations, are natural catalysts for health and wellness.

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This course will give you the skills and tools to hire successful candidates.

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This recorded webcast is designed for park and public agency employees who are interested in the history of parks. The session will include historical details, drawings and photographs of the people and places who make up the story, their objectives, successes and failures.

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This course will prepare learners to develop a message and remain on topic when they are presenting that message to the media and public without straying from the point, or points, they want to make.

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Learn the components of a successful interpretive program and how to formulate a meaningful interpretive talk of your own. Learn More

Explore the role(s) that the parks and recreation profession can have in making connections between the natural world and human health through this self-paced certificate program.

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Gain an understanding of general human resource concepts that may arise in non-HR roles.

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Being in tune with community needs drives successful agencies. However, there is more to it than the “build it and they will come” philosophy.

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Part 2

In this three-part series of micro-learning, you will explore strategies park and recreation agencies can use to demonstrate impact on community health.

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Part 2

Learn some of the history of Indiana State Parks with our free micro-learning e-courses! In celebration of the Centennial of the NPS, ProValens will offer four short 10-minute courses to enhance your knowledge and understanding of this great agency. No registration is required.

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Part 4

Learn some of the history of Indiana State Parks with our free micro-learning e-courses! In celebration of the Centennial of the NPS, ProValens will offer four short 10-minute courses to enhance your knowledge and understanding of this great agency. No registration is required.

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Part 1

Learn some of the history of Indiana State Parks with our free micro-learning e-courses! In celebration of the Centennial of the NPS, ProValens will offer four short 10-minute courses to enhance your knowledge and understanding of this great agency. No registration is required.

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Part 3

Learn some of the history of Indiana State Parks with our free micro-learning e-courses! In celebration of the Centennial of the NPS, ProValens will offer four short 10-minute courses to enhance your knowledge and understanding of this great agency. No registration is required.

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In this course, you will explore the many ways in which individuals have creatively engaged with the natural environment to improve individual and community health.

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Provides a comprehensive overview of the underlying philosophies and theories of adult education, as well as practical application techniques for instructors, particularly as they apply to Park and Public land agencies. Learn More

Theorists in adult learning have made this distinction in terms of the learner, the context of the learning event, and the learning process. In this course, we will explore these differences and how they are addressed in adult learning theory and practice. Learn More

This course describes the importance of assessment in the training process and details how to incorporate evaluations to measure training success. Learn More

This course focuses on ethical and professional behavior, learner needs, diversity, and classroom layout. Learn More

This course will focus on communication theory and provide hands-on skills that you can practice in the classroom to build your communication skills. Learn More

In this course, you will examine the various delivery methods that instructors use to lead students toward mastery of course goals. Learn More

This course focuses on learning goals and objectives and how they impact a session's lesson plan. Learn More

This course introduces learners to the Instructor Training Certificate Program. Learn More

The course reviews the five main philosophies of adult learning. Learn More

Do you have a strong background and understanding of interpretation (perhaps in programming) but want to dig deeper? Do you struggle with interpretive media or writing? Are you curious about what exactly ‘dialogic’ interpretation means? If so, this certificate program is for you!

The Intermediate Methods in Interpretation Certificate is entirely web-based and consists of five interpretive courses each culminating with an applied assignment that relates to your organization or site. This course of study provides you with the opportunity to receive feedback from your instructor(s) who review the elements of your portfolio. Additionally, if you apply for and are accepted into the cohort-based program, you will work with a mentor who has considerable experience in the interpretive field who will guide you as you develop your intermediate skills.

Stop! Before you register for this certificate program, are you an NAI member interested in completing it as part of a cohort and working with a mentor? The Eppley Institute and the National Association for Interpretation are recruiting students to participate in a cohort program that typically begins in January of each year. Applications are now available. If you are interested in learning more and applying, please click here. If you would like to join NAI, please visit their website.

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The purpose of this course is to help ABMC managers further appreciate their role as supervisors, coaches, auditors, and appraisers of interpretive programs and projects. Interpretive coaching and supervision are important responsibilities of ABMC supervisors.

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New to interpretation? Want to refresh your understanding of the basics of interpretation? This course is for you!

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Explore guided interpretive programs, which can take many forms: walks, hikes, house tours, canoe trips, bus tours, cave tours, just to name a few.

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What is interpretation? How did interpretive work begin and where is it headed in the future? This micro-learning course answers these questions to give you an introduction to the profession. Learn More

Learn practical steps for creating an effective and well-crafted interpretive talk. Learn More

The course is designed for newer interpreters, including seasonal staff and volunteers, who have not done much formal interpretation. This course will cover the basics and history of interpretation, including Freeman Tilden, and will end with students presenting short interpretive talks and evaluating each other.

For pricing, select "Workshop" on the contact form.

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This course provides an introduction to capital improvement. Capital improvement is defined and its connections to an agency’s mission are discussed.

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Explore a new approach to interpretation – dialogic interpretation. This course discusses three methods interpreters are using to present dialogic programs to visitors and guests.

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Learn about the PMT training program.

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Explore the universal challenges you will encounter when charged with the protection of natural and cultural resources along with providing for public use and access. Learn More

In this course you will explore the core concepts covered in the seven courses in the Human Health and Natural Environments series.

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This course is the second in a series of three courses on Cultural Resources Management in Wilderness. It provides an in-depth look at the special requirements of inventorying and monitoring cultural resources in wilderness.

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This course, the second course in the Paleontological Resources Management in Wilderness course of study, provides an in-depth look at the inventory and monitoring process associated with paleontological resources.

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Gain a comprehensive understanding of inventory management and how to deliver your goods effectively and efficiently.

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This webcast provides helpful tools for building affordable net zero energy buildings. Participants will learn from real life experiences with a case study. They will also learn the benefits of building a net zero energy facility. Learn More

The visitor is sovereign. Interpreters may hear this very basic but very important concept many times during the course of their career. What does it mean? It means that each visitor or guest brings a unique level of knowledge, interest, and care each time they visit a site.

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This course will help new supervisors learn how to lead their team, providing material and activities to develop skills in communication, coaching, and managing conflict, along with other relevant information.

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Leading any organization is challenging. The tension between leading and ‘over-managing’ is especially prevalent in park, recreation, and public land organizations. With numerous stakeholders who are often tightly integrated into an agency’s service delivery portfolio, effectively leading park, recreation, and public land organizations is both challenging and rewarding. This workshop is designed to provide the tools and insight your organization needs to foster a culture of effective leadership practices.

For pricing, select "Workshop" on the contact form.

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Lighting enhances, extends and promotes the use of parks and public places after dark. The way we light our parks can have serious effects on public perception of safety and can cause negative effects on people and the environment.

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This webcast describes how to establish a network of regional trails and greenways to connect cities, centers, parks, natural areas, and neighborhoods in your area. Learn More

This would be a great one-two day workshop hosted on location at an agency/organization with the final product being the mentoring program outline.

For pricing, select "Workshop" on the contact form.

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Making the Case for Nature & Health: Theoretical Arguments is geared towards park and recreation professionals and students in park, recreation, public health, and related disciplines. No prior knowledge is required to take this course. This course is recommended to be completed fourth in this series.

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This hour-long webinar will provide learners with a basic understanding of politics, power, influence, and the many ways that parks and recreation agency leaders can use these elements to guide operational practices. This is part of the Continuing Professional Development Webinar Series. 

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This course will give supervisors and managers easy-to-use techniques for communicating across cultures.

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Gain an understanding of how to have productive and safe difficult conversations with your employees and teammates.

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Gain a comprehensive understanding of how your agency can manage First Amendment Activities that take place on your properties or facilities. Learn More

What is the Asset Priority Index (API), and how does it relate to the effective management of park assets? In this course, you will answer these questions and learn techniques for completing the API worksheet as a management team. Learn More

Promote healthy balance in a workplace by identifying and managing pressure points.

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Learn about the special provision of the Wilderness Act of 1964 that grants public use of aircraft and motorized boats in some wilderness areas. Learn More

Explore the processes for determining which and to what extent commercial services may be necessary in wilderness. Learn More

Learn about the appropriate management of fire in wilderness, including the use of prescribed fire and fuel treatments. This course is not a replacement for fire training. Learn More

This course provides a broad overview of the legal framework that supports wilderness grazing, reviews how grazing may impact the land, and introduces the types of plans that are used to manage grazing. Learn More

Learn about relevant considerations for managing insects and disease in wilderness.

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This course will provide wilderness managers a comprehensive overview of their role in managing mineral rights in wilderness.

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This course is intended to highlight the need to engage with water rights issues to preserve wilderness character. Learn More

The Wilderness Act of 1964 states: "Nothing in this Act shall be construed as affecting the jurisdiction or responsibilities of the several States with respect to wildlife and fish in the national forests." This course examines the meaning of this simple sentence and places it in the context of the Wilderness Act as a whole. Learn More

This training course addresses the management of rights-of-way and access to inholdings in designated wilderness.

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This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers.

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In this certificate you will learn the basic steps for decision making and management that are applied to federal wilderness areas, and how they can be interpreted and implemented on other, non-federal protected areas. These wildlands can benefit from the same systems and strategies the US government uses to identify the wilderness characteristics, develop plans for stewardship, manage visitor usage, and protect the natural resources.

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This course is designed for new and experienced park and recreation department leaders who are writing a master plan for the first time or need to refresh their skills in this process. This workshop is held at the Indiana Memorial Union in Bloomington. Participants benefit from the array of experiences and exchange of ideas afforded by the different agencies represented.

For pricing, select "Workshop" on the contact form.

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Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

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Learn to develop curriculum-based programs for educational groups and to describe and identify the curriculum-based programming process. Learn More

This course of study explores the management of national monuments and conservation areas on Bureau of Land Management-managed land. Learn More

Part 3

Micro learning courses are an excellent way to learn content in quick and focused segments. These concise and informative courses enable learning when time is limited. The use of video and other instructional techniques make this an engaging experience for the learner and provide a unique alternative to our full-length courses.

Photo by Isaiah West Taber - Sierra Club Bulletin, Vol. VI. No. 4, January, 1908, pg. 211 [1], Public Domain, https://commons.wikimedia.org/w/index.php?curid=28233048

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Part 11

Micro learning courses are an excellent way to learn content in quick and focused segments. These concise and informative courses enable learning when time is limited.

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Part 10

Micro learning courses are an excellent way to learn content in quick and focused segments. These concise and informative courses enable learning when time is limited.

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Part 9

Micro learning courses are an excellent way to learn content in quick and focused segments. These concise and informative courses enable learning when time is limited.

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Part 8

Learn about the history of the National Park Service (NPS) with our free micro-learning e-courses! In celebration of the Centennial of the NPS, ProValens will offer short 10-minute courses each month to enhance your knowledge and understanding of this great agency. No registration is required.

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Part 4

Learn about the history of the National Park Service (NPS) with our free micro-learning e-courses! In celebration of the Centennial of the NPS, ProValens will offer short 10-minute courses each month to enhance your knowledge and understanding of this great agency. No registration is required.

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Part 1

Micro learning courses are an excellent way to learn content in quick and focused segments. These concise and informative courses enable learning when time is limited. The use of video and other instructional techniques make this an engaging experience for the learner and provide a unique alternative to our full-length courses.

Learn More

Part 2

Micro learning courses are an excellent way to learn content in quick and focused segments. These concise and informative courses enable learning when time is limited. The use of video and other instructional techniques make this an engaging experience for the learner and provide a unique alternative to our full-length courses.

Learn More

Part 6

Learn about the history of the National Park Service (NPS) with our free micro-learning e-courses! In celebration of the Centennial of the NPS, ProValens will offer short 10-minute courses each month to enhance your knowledge and understanding of this great agency. No registration is required.

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Part 7

Learn about the history of the National Park Service (NPS) with our free micro-learning e-courses! In celebration of the Centennial of the NPS, ProValens will offer short 10-minute courses each month to enhance your knowledge and understanding of this great agency. No registration is required.

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Part 5

Learn about the history of the National Park Service (NPS) with our free micro-learning e-courses! In celebration of the Centennial of the NPS, ProValens will offer short 10-minute courses each month to enhance your knowledge and understanding of this great agency. No registration is required.

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This course of study explores the management of national scenic and historic trails on Bureau of Land Management-managed land. Learn More

This course will allow you to gain an understanding of the different environmental attributes that affect human health. It will also discuss how our personal perceptions of the environment influence our behaviors and interactions with nature.

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Learn the natural resource management techniques relevant to air quality in wilderness.

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This course discusses the decision-making process for planning natural resource restoration in a wilderness area. It is essential that managers consider impacts to the untrammeled and natural qualities of wilderness when contemplating restoration efforts within wilderness boundaries.

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Learn about the process of evaluating proposals to conduct scientific activity in wilderness and the decisions wilderness managers must make in order to preserve wilderness character while such activity occurs.

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Learn the basics of fish and wildlife management in wilderness. The course covers guiding principles and includes case studies to demonstrate a variety of management options.

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Learn the fundamentals of monitoring fish and wildlife in wilderness, and see examples of monitoring programs. Learn More

This course presents the legal foundation for managing natural resources in wilderness and addresses the myths and realities of wilderness management.

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Learn the importance of natural resource monitoring and what resources are appropriate to monitor in wilderness.

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Preserving natural lightscapes is one of many management actions that helps protect cultural traditions, visitor experiences, and the physiological and ecological processes of wildlife in wilderness. This course will discuss the fundamentals of lightscape resource management, including threats to the night sky in wilderness and relevant principles of management.

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This course discusses the importance of management and monitoring soil and water resources—inside and outside wilderness; the various laws relating to management; and identifies strategies for prevention, mitigation, and restoration of impacts on soil and water resources in wilderness.

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Learn to differentiate between sounds and noises in wilderness soundscapes, identify threats to wilderness soundscapes, and examine strategies for soundscape management.

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Learn the guidelines managers should follow in order to satisfy the requirements of the Wilderness Act, the Endangered Species Act, and agency policies when managing threatened and endangered species in wilderness.

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This training course addresses the management of rights-of-way and access to inholdings in designated wilderness.

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This course is designed for facility managers and park and recreation providers who are interested in gaining a foundational knowledge of the requirements for accessible facilities within federal, state, and local agencies.

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Explore how to make networking work for you!

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Jump start your training with online onboarding courses!

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Jump start your New Employee training with online onboarding courses! Upon completion of purchase, you will receive a code that can be redeemed for the New Employee Onboarding suite of courses.

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Jump start your training with online onboarding courses!

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Jump start your New Employee training with online onboarding courses! Upon completion of purchase, you will receive a code that can be redeemed for the New Employee Onboarding suite of courses.

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Build a foundational understanding of facility management practices, particularly as they apply to parks and public lands agencies. The certificate program follows the Asset Management Process, an approach used by the National Park Service.

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The purpose of this certificate program is to prepare park and recreation agencies to conduct a system master plan. The components can be used in several types of planning and will ultimately prepare agencies to either 1) conduct the planning process on their own, or 2) be prepared to collaborate with a contractor to facilitate the master planning process. This certificate covers the fundamentals of a system master plan according to the Commission for Accreditation of Park and Recreation Agencies (CAPRA).

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This webinar explores the art and science of park design.

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The course will present a simple model of planning that can be modified to meet a variety of community and agency needs. Learn More

This course focuses on the importance of and methods for getting input from the general public. It will also help you identify which of those methods would be the best fit for your agency and when to use them in the planning process. Learn More

This course focuses on using research methods to define the existing conditions of a parks and recreation system. Learn More

This course identifies the difference between analyzing and synthesizing information and the purpose each serves in developing strategic action plans. Learn More

Understand laws, regulations,and agency policiesrelating to health and safety and recognize common health,safety, and conflictsituations that may arise in parks.

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Learn about various types of threats and hazards you may encounter as a park employee and strategies for responding to them.

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In this webcast participants will learn to think about green space as a canvas; a piece of art where people can interact with everyday landscape in a new and temporary way. Ralf Witthaus, International Land-Artist based in Germany, will provide examples from the Federal Lawn Show in Cologne and other lawnmower drawings to teach a creative and alternative approach to incorporate art in public parks.

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New to the procurement process? This course will help you to gain an understanding of how to obtain products and services from organizations outside your own.

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This course takes a look at all the tools you need to introduce, and craft, an effective safety plan for your workplace.

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Promote understanding of gap analysis and its use in improving processes in an organization, and developing the skills that you need to perform effective gap analyses.

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This previously recorded one-hour webcast is designed for park and public agency employees who are interested in obtaining the Certified Park Professional (CPP) or Certified International Park Professional (CIPP) credential.

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El programa tiene tres componentes: el curso, la evaluación, y el certificado de navegación, y es obligatorio para toda persona que opere un bote a motor dentro del Everglades National Park. Learn More

This course introduces you to industry-standard project management practices, including the phases of project management and useful strategies that keep a project on track.

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This webinar will cover public and private partnerships. As visitation rises at state parks and the visitors needs and expectations also increases, finding a way to remain relevant to today’s visitor becomes costly. Public and private partnerships may be an option worth looking into.

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Promote understanding of your agency’s vital contribution to community health and wellness. This comprehensive program incorporates place-based assignments and five online courses including the Public Health & YOU courses developed in partnership with the Indiana University School of Public Health. Learn More

Promote understanding of your agency’s vital contribution to community health and wellness. This course collection includes five online courses including the Public Health & YOU courses developed in partnership with the Indiana University School of Public Health. Learn More

Gain understanding on how to effectively manage public relations and create comprehensive strategy regarding PR technique.

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This course will teach you how to manage your thoughts, body language, nervousness, and speech patterns to present yourself professionally. You’ll also learn how to present at meetings, use the five-S pattern to prepare a good presentation, and punch up your presentation with visual aids.

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This course is aimed at improving your skills and learning new techniques that will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information.

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Effective evaluation goes further than participant feedback, and the Quality Matters approach offers a manageable template for getting usable information about programming. Participants will examine eight features of an online education program offered by their agency. Criterion-based measures will then provide participants with the tools they need to focus program improvement.

For pricing, select "Workshop" on the contact form.

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In this course you will learn about why it is important to effectively communicate and how to communicate with participants and other stakeholders to provide information and promote your recreational sports leagues and tournaments.

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In this course, you will learn the basics of facility management including selecting, preparing, and maintaining playing fields, courts, and other facilities for recreational sports use.

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Learn about the basic elements of designing and scheduling sports leagues and various types of tournaments.

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This previously recorded, one-hour webinar includes a discussion about research and surveys as they are relevant to the future success of state parks across the United States.

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Provides an understanding of Risk Management, and develops a management framework that can be used for a single project, a department, or an entire organization.

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In this course, you will learn when to use round-robin tournaments, how to split a tournament into separate leagues, and how to choose the size of each league. Learn More

Gain the skills and confidence needed to interact with visitors informally and learn how to provide them with interpretive opportunities. This course explores three types of contacts: orientation, information, and interpretation.

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In this course, you will learn about safety and health considerations on recreational sports, methods for mitigating and responding to potential problems, and strategies for reducing your agency's exposure to liability.

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In this course you will develop an appreciation for the use of science in understanding the complex relationship between human health and natural environments. Topics include the scientific method, best practices for interpreting scientific reports, and identifying possible sources of bias.

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In this course, you will explore the concept of sense of place and how it can be used to understand the relationship between human beings and our natural environments. You will also discuss environmental education and its importance in human health outcomes.

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This course will introduce you to the site planning process and how the steps of site planning contribute to a site master plan.

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In this session participants will learn about the impacts of urbanization on communities’ physical and social health around the world. Using case studies from Johannesburg, South Africa, and from other international locations, this webinar will provide examples of the challenges park managers face during an era of rapid urbanization and population growth. Participants will gain knowledge of strategies used to maximize social and physical health benefits to communities.

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Explore how social media can be used interpretively to expand your reach.

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This course will help you better understand special use permits and the roles and responsibilities of event monitors.

CEU include free for a limited time!

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On average, 130 Americans die every day from an opioid overdose. The increase in the availability of opioid drugs is connected with an increase in opioid drug use and opioid related overdoses. Learn more about this epidemic and understand the true impact of opioid abuse.

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Trees are as important as ever in our growing cities – the need to provide large canopied shade trees to cool cities is important. Providing adequate root volumes to allow large healthy trees to grow without infrastructure conflicts is also important.

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Learn about how to define change & change management and to identify strategies for helping change to be accepted and implemented in the workplace.

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Gain valuable skills that will help you train impactful interpreters. Interpretive trainers support interpreters in connecting people to parks, museums, zoos, and other places.

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Survey Basics and Best Practices for Park and Recreation Agencies will provide a brief overview on how to develop and distribute a survey. It reviews the reasons for surveying and how to construct, conduct, and use the survey data.

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Gain an understanding of how to successfully transition to a supervisory role in your organization.

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This course provides learners with essential knowledge about ANILCA: its history, special provisions in Alaska, and its relationship with the Wilderness Act of 1964. Learn More

The causes of World War One are complex. This course explores the social and political factors that contributed to and shaped the conflict in Europe. The initial reluctance and ultimate participation of the United States is described and placed in a cultural and political context as well.

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Gain a basic understanding of mental health in the context parks and recreation and how to handle a mental health concern if it arises.

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Learn about the contents of the Wilderness Act of 1964 and its impact on managing a wilderness area. Learn More

This course is designed to assist you in understanding, developing, and selecting management alternatives for a wilderness stewardship plan.

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A well-organized tournament is the result of good planning. In this course, you will learn the most important aspects of tournament planning to keep in mind as you consider your activities and facilities. Learn More

The first course in the “Ready, Set, Go!” series will introduce you to what constitutes a good training event and describe the knowledge and skills a good trainer needs. Learn More

This second course in the “Ready, Set, Go!” series will focus on the tools you can use when planning a professional presentation. This one-hour e-course will help you understand key concepts for creating any type of training session, from scripting a training to utilizing media, activities, job aids, and subject matter experts. Learn More

This course, the last in the “Ready, Set, Go!” series, will focus on tools you can use when you are teaching or giving a professional presentation. Learn More

Explore important situations or concepts that public agency communicators are likely to encounter in their work.

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Learn about the need for communicating with the public and how doing so impacts the success of your agency.

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Obtain a background understanding of importance pertaining to the various communication tools available to and used by public agency communicators.

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Learn the basic information you need to know before learning more about how to interact with the media.

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Explore important situations or concepts that public agency communicators are likely to encounter in their work.

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Explore the main elements of a communications plan, as well as how to create successful plans.

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In this course, we will focus on how visual storytelling tools can help trainers have an impact in the classroom and beyond.

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Learn about the importance of understanding wellness, how it differs from the conventional western approach to health, and how it relates to the individual journey of pursuing an optimal state of being. Learn More

This course is designed for park and public agency employees who are interested in providing Universally Designed programs and facilities for patrons with disabilities. Learn More

This previously recorded one-hour webinar examines the efforts of Michigan State Parks and Maryland Conservation Job Corps to program, manage, and integrate better the outdoor experience into urban residents’ lives.

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Learn how to use technology to your advantage by effectively integrating technology into your processes and procedures.

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This is the first in a series of three courses in the Visitor Use Management course of study and is designed to introduce you to the fundamental principles of Visitor Use Management.

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The third course in the Visitor Use Management in Wilderness series employs the concepts from Fundamentals and Strategies to guide the learner through the specifics of monitoring impacts from visitor use and its management.

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This second course in the series provides a thorough overview of how to determine which strategies and actions to use when managing visitor use in wilderness.

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From shore to shore, Michigan State Parks and Recreation Areas provide both great recreation opportunities and high quality habitat for rare species. Our state park system is home to many unique ecosystems, such as forested coastal dunes, native tallgrass prairies and rare prairie fens that are home to rare birds, insects, turtles and other animals.

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This course of study explores the management of wild and scenic rivers across the National Wild and Scenic Rivers System. Learn More

Learn about how wilderness character is defined, wilderness character qualities and what degrades these qualities. This course also discusses how to integrate wilderness character into planning, monitoring, management, operations, and more.

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Explore the history, philosophy, and application of wilderness law and policy in the United States.This sixteen-week course of study provides a comprehensive understanding of the basics of management in designated wilderness areas.This Certificate is designed for seasonal Wilderness rangers, federal personnel working near or with an interest in Wilderness Stewardship.

This Certificate is designed for seasonal Wilderness rangers and federal personnel working near Wilderness or with an interest in Wilderness Stewardship.

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Explore the history, philosophy, and application of wilderness law and policy in the United States.This twelve-week course of study provides a comprehensive understanding of the basics of management in designated wilderness areas.This Certificate is designed for seasonal Wilderness rangers, federal personnel working near or with an interest in Wilderness Stewardship.

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This course of study explores the management of wilderness study areas on Bureau of Land Management-managed land. Learn More

Opioids are effective medications for treating pain, but they have a high potential for causing addiction, and some individuals may start misusing opioids, whether that is prescription or illegal opioids. The rapid increase in the use of prescription opioids has led to a dramatic increase in overdoses and overdose deaths. Furthermore, some people who misuse prescription opioids may start using heroin and other illegal substances with similar chemical structures that are cheaper and more readily available.

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Working as a Park and Recreation Board member can be challenging and rewarding. Success is measured in whether or not the Board is able to accomplish their goals. Learn More

Learn about the importance of park and recreation boards, how the board originates and functions, and how it is structured and governed. The course also presents the challenges a board member can face and the rights and responsibilities available to them. Learn More

Join City Parks Alliance, World Urban Parks and World Parks Academy for a webinar exploring strategies for managing biodiversity in a changing climate.

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In July 2019, London became the globe’s first city to adopt the National Park City Charter and become the first National Park City. Join founder and urban recreation/conservation provocateur Daniel Raven-Ellison for a talk that explores the evolution of the movement, London’s path to adoption, and lessons learned in the first year of the program’s deployment in one of the world’s great urban centers. Participants will also get to speak with Jayne Miller from World Urban Parks to discuss ways their communities can be a part of this movement and possibly become one of the 25 National Park Cities across the globe by 2025.

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In part two of this free webinar series, join us for inspiring ideas of play and resiliency from around the world. Learn about physical materials like playful care packages to combat social isolation in inner cities and Play It Safe Kits to re-envision streets for play; recreation opportunities using Indigenous games; and practical toolkits for families to connect with nature during COVID-19. Advocating for active and outdoor play at home and in parks and nature is uniting the world’s Parks and Recreation Professionals together to share ideas and expertise to help heal all families in the world. #naturenevercloses

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Join us for A Free-Market Perspective – Urban Park Systems from Emerging Cities to Industrialized Legacy Metro Areas (The State of Our World's Cities) on September 24th, 2020 @ 10:00 AM EST (New York Time).

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Originating in England in 1996, the Green Flag Award program now recognizes and rewards over 2,000 well-managed parks and green spaces in 15 countries around the world. In this webinar we will explore what makes the program such a success - Is it the unique combination of peer-to-peer judging with political influence? The flexible approach to the 8 key criteria? Or its growing stance as a management ‘mantra’ amongst park professionals. In addition to this you will learn how you can apply the methodology to improve your day to day management of parks. Join us as we navigate these questions and more in this friendly and informative presentation. Learn More

Discover innovative public space development, programming, design, and management from cities across North America and the world.

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This course is designed for park and public agency employees who are responsible for public health and safety in parks. A smoke-free playground issue will be covered.

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This course describes the minimum requirements concept and guides users through the process of writing a Minimum Requirements Analysis (MRA) using the Minimum Requirements Decision Guide (MRDG) developed by the Arthur Carhart National Wilderness Training Center.

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This course will build on a solid base of writing skills to present information in formal, informal, and proposal styles.

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