Balanced Scorecard Basics

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Promote organizational success by balancing intangible assets.




About the Course

Intangible assets (like a company's reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company's wealth. This course will teach you about the balanced scorecard, which can help you measure all aspects of your organization's success.

Course Schedule

This course is self-paced; you decide the order and progression you’d like to take, allowing you to revisit and review sections in greater depth as needed.

Elements of the course:

  • Self-paced lessons
  • Interactive practice activities
  • Final assessment
  • Additional resources
  • Supplemental reference materials
Following the course, you will complete an assessment that requires you to demonstrate your understanding of key course concepts. Upon successful completion of the assessment, you will be awarded an electronic certificate of completion.

Course Chapters

  • Overview
  • Understanding the Balanced Scorecard
  • The Ingredients for Success
  • Overview of the Balanced Scorecard Process
  • Creating a Project Vision Statement
  • Understanding our Organizational Mission, Vision, and Values
  • Plans and Processes to Build
  • Building Balanced Scorecard Teams
  • Take it Further
  • Conclusion
  • Resources

Course Objectives

After completing this course, learners should be able to:

  • Identify the need for balanced scorecards to monitor the company's success
  • Avoid common scorecard pitfalls
  • Identify the process of creating a balanced scorecard
  • Create a vision statement for your balanced scorecard development project
  • Create core plans that are required/processes that need to be developed to create a balanced scorecard
  • Manage the teams involved in the creation of a balanced scorecard

Recommended Background

Anyone who is looking to properly manage their organizations intangible assets will benefit from this course.


Aside from an internet connection, what resources will I need for the course?

The ability to print some information for reference at a later time may be desirable.

Will I get a certificate after completing the course?

Yes! All courses include a final assessment to evaluate your understanding of key course concepts. A certificate of completion will be offered to you if you complete the assessment with a score of 80% or higher.

Why should I take this course?

Each Eppley e-course is designed collaboratively among experienced instructional designers, subject matter experts, and our partner organizations and institutions. The course curriculum includes current information and best practices in the field, and it is recognized by national leaders in parks, recreation, and land management. Not only will this course benefit your career by expanding your knowledge base, but it will also enhance your application and problem-solving skills.

For more frequently asked questions, please visit our Help Center.


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