Building Better Teams

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Gain a basic understanding of the importance of teams to your organization. The course provides a definition of teams and team process and outlines strategies to help your people become effective team members.




About the Course

Teams are important to successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of any strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This course can help you get there!

Course Schedule

This course is self-paced; you decide the order and progression you’d like to take, allowing you to revisit and review sections in greater depth as needed.

Elements of the course:

  • Practice activities
  • Quizzes
  • A team-player type inventory
  • Reference materials
  • Final assessment

Course Chapters

  • Defining Teams
  • Establishing Team Norms
  • Working as a Team
  • Defining Your Team Player Type
  • Building Team Trust
  • The Stages of Team Development
  • Virtual Teams
  • Scheduling and Conductring Team Meetings
  • Becoming a Good Team Player

Course Objectives

After completing this course, learners should be able to:

  • Articulate the value of working as a team.
  • Develop team norms, ground rules, and team contracts.
  • Identify your team player style and how it can be used effectively with your own team
  • Build team trust.
  • Identify the stages of team development and how to help a team move through them.
  • Recognize the critical role communication skills will play in building and maintaining a team atmosphere.
  • Identify ways that team members can be involved and grow in a team setting.

Recommended Background

No pre-requisites are required. This course is intended for leaders and supervisors who desire to improve team performance in their organization.


Aside from an internet connection, what resources will I need for the course?

The ability to print some information for reference at a later time may be desirable.

Will I get a certificate after completing the course?

Yes! All courses include a final assessment to evaluate your understanding of key course concepts. A certificate of completion will be offered to you if you complete the assessment with a score of 80% or higher.

Why should I take this course?

Each Eppley e-course is designed collaboratively among experienced instructional designers, subject matter experts, and our partner organizations and institutions. The course curriculum includes current information and best practices in the field, and it is recognized by national leaders in parks, recreation, and land management. Not only will this course benefit your career by expanding your knowledge base, but it will also enhance your application and problem-solving skills.

For more frequently asked questions, please visit our Help Center.


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