Coaching and Mentoring

About the Course

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.
Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members. This course is perfect for the new manager or supervisor who wants to run productive and efficient meetings.

Course Schedule

This course is self-paced allowing you flexibility in the time needed to complete the course. You decide the order and progression you’d like to take, allowing you to revisit and review sections in greater depth as needed.

Elements of the course:

• Interactive practice activities
• Informal quizzes
• Learn More opportunities
• Supplemental reference materials
• Final assessment

Following the course, you will complete an assessment which requires you to demonstrate your understanding of key course concepts. Upon successful completion of the assessment you will be awarded an electronic certificate of completion.

Course Chapters

• Coaching & Mentoring
• Interpersonal Communication Skills
• Coaching Skills

Course Objectives

After completing this course, learners should be able to:

• Explain how coaching can be used to develop your team.
• Develop coaching skills that help improve individual performance.
• Demonstrate the behaviors and practices of an effective coach.
• Recognize employees' strengths and give them the feedback they need to succeed.
• Identify employee problems and ways you can help to correct them.

Recommended Background

This course is intended for supervisors, managers, and leaders who are responsible for the professional development of their employees.

FAQ

Aside from an internet connection, what resources will I need for the course?

None

Will I get a certificate after completing the course?

Yes! All courses include a final assessment to evaluate your understanding of key course concepts. A certificate of completion will be offered to you if you complete the assessment with a score of 80% or higher.

Why should I take this course?

The terms coaching and mentoring are often used interchangeably. A mentor is someone who shares their wisdom and can facilitate action that has a positive effect on our careers and lives. Coaching is a conversation that helps people develop their skills, achieve success, and reach their goals. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

For more frequently asked questions, please visit our Help Center.