Conducting Effective Performance Reviews

About the Course

Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: "Treat people as if they were what they ought to be and you help them become what they are capable of being."Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects of meeting overall organization objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.

Course Schedule

This course is self-paced allowing you flexibility in the time needed to complete the course. You decide the order and progression you’d like to take, allowing you to revisit and review sections in greater depth as needed.

This course includes:

• Practice Activities
• Quizzes
• A Team-Player Type Inventory
• Reference Materials
• Final Assessment

Following the course, you will complete an assessment which requires you to demonstrate your understanding of key course concepts. Upon successful completion of the assessment you will be awarded an electronic certificate of completion.

Course Progression

• Performance Appraisal Overview
• Performance Management Cycle
• Performance Review Process

Course Objectives

After completing this course, learners should be able to:

• Recognize the importance of having a performance review process for employees.
• Understand how to work with employees to set performance standards and goals.
• Develop skills in observing, giving feedback, listening, and asking questions.
• Identify an effective interview process and practice the process in a supportive atmosphere.

Recommended Background

No pre-requisites are required. This course is intended for leaders and supervisors who are new to the performance review process.

FAQ

Aside from an internet connection, what resources will I need for the course?

The ability to print some information for reference at a later time may be desirable.

Will I get a certificate after completing the course?

Yes! All courses include a final assessment to evaluate your understanding of key course concepts. A certificate of completion will be offered to you if you complete the assessment with a score of 80% or higher.

Why should I take this course?

Each Eppley e-course is designed collaboratively among experienced instructional designers, subject matter experts, and our partner organizations and institutions. The course curriculum includes current information and best practices in the field, and it is recognized by national leaders in parks, recreation, and land management. Not only will this course benefit your career by expanding your knowledge base, but it will also enhance your application and problem-solving skills.

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