Facilitation Skills

About the Course

Welcome to Facilitation Skills! It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time. Facilitation skills allow you to help a group be successful and reach decisions. This course has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.

Course Schedule

This course is self-paced allowing you flexibility in the time needed to complete the course. You decide the order and progression you’d like to take, allowing you to revisit and review sections in greater depth as needed.

Elements of the course:

• Interactive practice activities
• Learn More opportunities
• Informal assessments
• Skills inventory

Following the course, you will complete an assessment which requires you to demonstrate your understanding of key course concepts. Upon successful completion of the assessment you will be awarded an electronic certificate of completion.

Course Chapters

• Introduction to Facilitation
• Facilitation Process
• Facilitation Skills

Course Objectives

After completing this course, learners should be able to:

• Distinguise facilitation from instruction and training.
• Identify the competencies linked to effective small group facilitation.
• Understand the difference between content and process.
• Identify the stages of team development and ways to help teams through each stage.
• Use common process tools to make meetings easier and more productive.

Recommended Background

Who is the course most beneficial to? Are there other Eppley courses the student should take before taking this course? This course is applicable to anyone who has to manage communication with others.

FAQ

Aside from an internet connection, what resources will I need for the course?

None

Will I get a certificate after completing the course?

Yes! All courses include a final assessment to evaluate your understanding of key course concepts. A certificate of completion will be offered to you if you complete the assessment with a score of 80% or higher.

Why should I take this course?

The terms coaching and mentoring are often used interchangeably. A mentor is someone who shares their wisdom and can facilitate action that has a positive effect on our careers and lives. Coaching is a conversation that helps people develop their skills, achieve success, and reach their goals. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

For more frequently asked questions, please visit our Help Center.