Human Resources Training: HR for the Non-HR Manager

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Gain an understanding of general human resource concepts that may arise in non-HR roles.




About the Course

In today's fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This course will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).

Course Schedule

This course is self-paced; you decide the order and progression you’d like to take, allowing you to revisit and review sections in greater depth as needed.

Elements of the course:

  • Self-paced lessons
  • Interactive Practice activities
  • Supplemental Practice activities
  • Final Assessment
  • Additional Resources
  • Personal Action Plan
Following the course, you will complete an assessment that requires you to demonstrate your understanding of key course concepts. Upon successful completion of the assessment, you will be awarded an electronic certificate of completion.

Course Chapters

  • Overview
  • Defining Human Resources
  • Performing a Skills Inventory
  • Forecasting Techniques
  • Job Analysis
  • Identifying Job Competencies
  • Position Profiles and Job Descriptions
  • Hiring
  • Screening Resumes
  • Preparing and Conducting the Interview
  • Behavioral Interviewing
  • Employee Orientation and Onboarding
  • Planning Training
  • Performance Reviews
  • Attendance Management
  • Managing a Diverse Workforce
  • Compensation and Benefits
  • Managing Disciplinary Issues
  • When Employees Leave
  • Take it Further
  • Conclusion

Course Objectives

After completing this course, learners should be able to:

  • Discuss current issues in the human resource field and the changing role of supervisors and managers
  • Write job specifications and identify core competencies
  • Apply methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques
  • Orient new employees for successful onboarding
  • Explain compensation and benefits
  • Maintain healthy employee relations
  • Make performance appraisals a cooperative process

Recommended Background

Anyone who is looking to better understand the basic role of HR in today's workplace will benefit from this course.


Aside from an internet connection, what resources will I need for the course?

The ability to print some information for reference at a later time may be desirable.

Will I get a certificate after completing the course?

Yes! All courses include a final assessment to evaluate your understanding of key course concepts. A certificate of completion will be offered to you if you complete the assessment with a score of 80% or higher.

Why should I take this course?

Each Eppley e-course is designed collaboratively among experienced instructional designers, subject matter experts, and our partner organizations and institutions. The course curriculum includes current information and best practices in the field, and it is recognized by national leaders in parks, recreation, and land management. Not only will this course benefit your career by expanding your knowledge base, but it will also enhance your application and problem-solving skills.

For more frequently asked questions, please visit our Help Center.


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