Managing Across Cultures

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This course will give supervisors and managers easy-to-use techniques for communicating across cultures.




About the Course

Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.

Course Schedule

This course is self-paced allowing you flexibility in the time needed to complete the course. You decide the order and progression you’d like to take, allowing you to revisit and review sections in greater depth as needed.

This course has the following:

  • Learn More Opportunities
  • Supplemental reference materials
  • Informal assessments
  • Quizzes
  • Final assessment

Following the course, you will complete an assessment which requires you to demonstrate your understanding of key course concepts. Upon successful completion of the assessment you will be awarded an electronic certificate of completion.

Course Chapters

  • What is Culture?
  • Communicating Effectively
  • Team Building
  • The Cornerstone of Diversity
  • Building a Multicultural Organization

Course Objectives

After completing this course, learners should be able to:

  • Define what culture is and how it shapes the workplace.
  • Identify how stereotypes shape our perception.
  • Develop useful cross-cultural attitudes.
  • Communicate effectively across cultures.
  • Effectively manage employees from different cultures.
  • Help teams overcome cross-cultural and virtual barriers.
  • Promote acceptance and awareness in your organization to help create a multicultural environment.
  • Leverage the global talent pool.

Recommended Background

This course will be most beneficial to new managers and supervisors who are tasked with managing a team and organization across cultures.


Aside from an internet connection, what resources will I need for the course?

No additional resources are required for this course.

Will I get a certificate after completing the course?

Yes! All courses include a final assessment to evaluate your understanding of key course concepts. A certificate of completion will be offered to you if you complete the assessment with a score of 80% or higher.

Why should I take this course?

Each Eppley e-course is designed collaboratively among experienced instructional designers, subject matter experts, and our partner organizations and institutions. The course curriculum includes current information and best practices in the field, and it is recognized by national leaders in parks, recreation, and land management. Not only will this course benefit your career by expanding your knowledge base, but it will also enhance your application and problem-solving skills.

For more frequently asked questions, please visit our Help Center.


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