Courses
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Advanced Writing Skills
Explore how to make your writing even better in this advanced writing skills course!
Learn More$72.00 -
An Environmental Audit Primer
Promote environmental responsibility by learning the tools to complete organizational audits.
Learn More$29.00 -
An Overview of Aquatic Management (Webcast)
This previously recorded webcast includes an overview of five main topics that must be considered in order to manage a safe and successful aquatic environment. Learn MoreFree -
Asset Management Webcast
Asset management can be a complicated subject, particularly for smaller agencies with limited budgets. This presentation will provide an overview of asset management for parks and recreation agencies of all sizes. Learn MoreFree -
Balanced Scorecard Basics
Promote organizational success by balancing intangible assets.
Learn More$72.00 -
Betty van der Smissen Lecture: Risk Management And Legal Liability
Reb Gregg and Jim Moss, two of Betty van Smissen’s esteemed colleagues, debate selected legal issues in outdoor recreation in a lively, entertaining, and educational recorded webcast. Learn MoreFree -
Building Better Teams
Gain a basic understanding of the importance of teams to your organization. The course provides a definition of teams and team process and outlines strategies to help your people become effective team members.
Learn More$72.00 -
Business Writing that Works
Gain a basic understanding of the elements of business writing.
Learn More$72.00 -
Cannabis and the Workplace
Gain an understanding of the effects of cannabis on the workplace, and identify methods for dealing with these effects.
Learn More$72.00 -
Capital Improvement Certificate
The Capital Improvement Certificate provides the learner with a foundational understanding of capital improvement projects, financing of capital improvements, site plans for capital projects, and project management.
Learn More$410.00 -
Coaching and Mentoring
The terms coaching and mentoring are often used interchangeably. A mentor is someone who shares their wisdom and can facilitate action that has a positive effect on our careers and lives. Coaching is a conversation that helps people develop their skills, achieve success, and reach their goals. This course will discuss the difference between coaching and mentoring and strategies for successful coaching and mentoring.
Learn More$72.00 -
Coaching for Interpretive Success
Explore the skills needed to be an effective interpretive coach. Coaching others to develop and deliver meaningful interpretation is rewarding because you multiply the opportunities for visitors to understand the relevance and significance of our resources. It gives you the chance to share your passion.
Learn More$72.00 -
Code of Conduct - Setting the Tone
Promote healthy and appropriate conduct by learning to develop a sustainable code of conduct for your workplace.
Learn More$29.00 -
Conducting Effective Performance Reviews
Learn about how to create effective performance reviews, first through defining performance reviews, describing the performance management cycle, and finally by going through the performance review process.
Learn More$72.00 -
Conflict Resolution in the Workplace
In this course you will learn how to turn difficult situations into opportunities for growth. While this course is aimed at supervisors who interact with difficult employees, the information and activities can be helpful for dealing with difficult people in other situations as well.
Learn More$72.00 -
Conversational Leadership
Promote meaningful communication by developing conversational leadership skills.
Learn More$72.00 -
Creating a Community Through Gardening
Explore the world of community gardening by learning how to initiate, structure, manage, and promote healthy gardening in your local community.
Learn More$72.00 -
Creating a Workplace Wellness Program
Promote workplace health by fostering an environment where workers can improve their conditioning and live a fitter lifestyle.
Learn More$72.00 -
Creating an Inclusive Work Community for Transgender Employees
Gain understanding about transgender employees and the need for safe and inclusive work environments.
Learn More$72.00 -
Creating Winning Proposals
Gain an understanding on how to create successful proposals. This course focuses on sources of funding, types of proposals, and how to write the most effective proposals.
Learn More$72.00 -
Creative Thinking and Innovation
This course will help you to recognize and hone your personal creative process.
Learn More$29.00 -
Critical Elements of Customer Service
Gain a basic understanding of the importance of good customer service practices. This course outlines the six elements of customer service that help to make an organization successful. Communication techniques and strategies for dealing with problematic situations are discussed in detail.
Learn More$72.00 -
Deciding to Keep Wilderness Wild: Four Cornerstones for Wilderness Managers
Explore the four most important principles of managing wilderness: Preserve Wilderness and Natural Conditions, Protect Wilderness Benefits, Provide and Use the Minimum Necessary, and Manage Wilderness as a Whole.
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Delegation - The Art of Delegating Effectively
This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.
Learn More$72.00 -
Developing a Zero-Based Budget
New to budgeting? This course covers the basics of budgeting for those that have limited experience in developing and managing operations budgets.
Learn More$29.00 -
Effective Planning and Scheduling
This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts.
Learn More$72.00 -
Establishing a Preventive Maintenance Plan in your Parks and Recreation Agency
This course is an introduction to the basics of preventive maintenance. In this course, you will learn about the benefits of incorporating regular preventive maintenance into a facility management program.
Learn More$72.00 -
Evaluating A Minimum Requirements Analysis
This course is designed to assist individuals charged with approving Minimum Requirements Analyses (MRAs). The stories and case studies presented in this course are based on real cases and real MRAs. Learn More
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Evaluating Scientific Proposals for Cultural Resources in Wilderness
This course is the third in a series of three courses on Cultural Resources Management in Wilderness. It provides a comprehensive overview of the process used to evaluate proposals for scientific activity in wilderness.
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Evaluating Scientific Proposals for Paleontological Resources in Wilderness
This course, the final course in the Paleontological Resources in Wilderness course of study, discusses the process of evaluating proposals for conducting scientific activity in wilderness and examines the decisions wilderness managers must make in order to preserve wilderness character during such activity.
Learn MoreFree -
Facilitation Skills
This course has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.
Learn More$72.00 -
Facility Management 1: Introduction to Facility Management Practices
Assets are the building blocks for the Facility Management industry. This course will introduce you to the concept and underlying theory of the Asset Management Process. Learn More$72.00 -
Facility Management 2: Metrics and Data Driven Decision Making
A specific step in the Asset Management Process is creating an inventory of all your assets in order to determine the importance of those assets and their condition using a balanced scorecard approach. Learn More$72.00 -
Facility Management 3: Conducting Condition Assessments
Learn how to conduct condition assessments, the first step in addressing maintenance backlogs and more efficiently managing your facility. Learn More$72.00 -
Facility Management 4: Creating a Scope of Work
This course focuses on the concept of a “scope of work” and explains how a good scope of work sets the rules for a project and makes an accurate cost estimate possible. Learn More$72.00 -
Facility Management 5 - Basics of Cost Estimating
Learn about cost estimating, a tool to help key personnel make informed decisions during preliminary budgetary planning. Learn More$72.00 -
First-Line Supervisor Management: Effective Communication
Gain skills in effective methods for communicating with staff, colleagues, and partners.
Learn More$72.00 -
First-Line Supervisor Management: Monitoring and Improving Productivity
Gain skills in methods for leading teams and developing staff ability to perform effectively.
Learn More$72.00 -
First-Line Supervisor Management: Quality of Service
Gain ability to ensure organizational goals and customer expectations are met.
Learn More$72.00 -
First-Line Supervisor Management: Recruitment Strategies
Gain skills in hiring and preparing staff to be successful in their positions.
Learn More$72.00 -
First-Line Supervisor Management: Team Building
Gain a comprehensive understanding of what a team is and how to develop an effective team.
Learn More$72.00 -
First-Line Supervisors Management Certificate Program
Gain skills in developing competencies and managing staff with competencies in mind.
Learn More$410.00 -
First-Line Supervisors: Competency-Based Supervision and Management
Gain skills in developing competencies and managing staff with competencies in mind.
Learn More$72.00 -
Fundamentals of Managing Cultural Resources in Wilderness
Part one in a series of three courses in the Cultural Resources Management in Wilderness course of study, this course provides a basic understanding of the importance of cultural resources in wilderness and examines how stewardship of those resources in wilderness is different from stewardship in areas that are not wilderness. Learn MoreFree -
Fundamentals of Managing Paleontological Resources in Wilderness
This is the first course in the Paleontological Resources Management in Wilderness series. It focuses on the basics of managing paleontological resources found in wilderness.
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Giving Effective Feedback
This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Learn More$9.00 -
Great Meetings with Great Outcomes
This course provides a brief introduction to the benefits of facilitation in group settings.
Learn MoreFree -
Green Heritage Amenities and contributions to society: Review of scientific evidences and shared values to cultivate green spaces
Plant & City is the French national center for research and experiments on green spaces and urban landscaping. Established as an association (nonprofit organization), it currently has more than 500 members (local authorities, landscaping firms, design offices, research and training establishments, etc.). Learn MoreFree -
Green Park Operations 4: Programs and People
Understand how internal systems can be improved to best promote and implement green park operations within your organization and community.
Learn More$59.00 -
Green Park Operations Certificate Program
Explore cost-saving sustainability best practices to implement as part of your park and public lands operations, and develop ways to reduce your organization’s environment impact.
Learn More$410.00 -
Hiring for Success: Interviewing Techniques
This course will give you the skills and tools to hire successful candidates.
Learn More$72.00 -
Honing and Delivering Your Message
This course will prepare learners to develop a message and remain on topic when they are presenting that message to the media and public without straying from the point, or points, they want to make.
Learn More$72.00 -
Human Resources Training: HR for the Non-HR Manager
Gain an understanding of general human resource concepts that may arise in non-HR roles.
Learn More$72.00 -
Interpretation and Coaching for ABMC Managers
The purpose of this course is to help ABMC managers further appreciate their role as supervisors, coaches, auditors, and appraisers of interpretive programs and projects. Interpretive coaching and supervision are important responsibilities of ABMC supervisors.
Learn MoreFree -
Introduction to Resource Protection: Recorded
Explore the universal challenges you will encounter when charged with the protection of natural and cultural resources along with providing for public use and access. Learn MoreFree -
Inventory and Monitoring of Cultural Resources in Wilderness
This course is the second in a series of three courses on Cultural Resources Management in Wilderness. It provides an in-depth look at the special requirements of inventorying and monitoring cultural resources in wilderness.
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Inventory and Monitoring of Paleontological Resources in Wilderness
This course, the second course in the Paleontological Resources Management in Wilderness course of study, provides an in-depth look at the inventory and monitoring process associated with paleontological resources.
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Inventory Management: Nuts and Bolts
Gain a comprehensive understanding of inventory management and how to deliver your goods effectively and efficiently.
Learn More$72.00 -
Managing Across Cultures
This course will give supervisors and managers easy-to-use techniques for communicating across cultures.
Learn More$72.00 -
Managing Difficult Conversations
Gain an understanding of how to have productive and safe difficult conversations with your employees and teammates.
Learn More$72.00 -
Managing Pressure and Maintaining Balance
Promote healthy balance in a workplace by identifying and managing pressure points.
Learn More$72.00 -
Managing Special Provisions in Wilderness: Fire
Learn about the appropriate management of fire in wilderness, including the use of prescribed fire and fuel treatments. This course is not a replacement for fire training. Learn MoreFree -
Managing Special Provisions in Wilderness: Insects and Disease
Learn about relevant considerations for managing insects and disease in wilderness.
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Managing Special Provisions in Wilderness: Wildlife
The Wilderness Act of 1964 states: "Nothing in this Act shall be construed as affecting the jurisdiction or responsibilities of the several States with respect to wildlife and fish in the national forests." This course examines the meaning of this simple sentence and places it in the context of the Wilderness Act as a whole. Learn MoreFree -
Managing the Virtual Workplace
This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers.
Learn More$72.00 -
Managing Wildlands and Wild Spaces Certificate
In this certificate you will learn the basic steps for decision making and management that are applied to federal wilderness areas, and how they can be interpreted and implemented on other, non-federal protected areas. These wildlands can benefit from the same systems and strategies the US government uses to identify the wilderness characteristics, develop plans for stewardship, manage visitor usage, and protect the natural resources.
Learn More$410.00 -
Meeting Management: The Art of Making Meetings Work
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.
Learn More$72.00 -
National Monuments and Conservation Areas Course of Study
This course of study explores the management of national monuments and conservation areas on Bureau of Land Management-managed land. Learn MoreFree -
Natural Resource Management in Wilderness: Evaluating Proposals For Scientific Activity
Learn about the process of evaluating proposals to conduct scientific activity in wilderness and the decisions wilderness managers must make in order to preserve wilderness character while such activity occurs.
Learn MoreFree -
Natural Resource Management in Wilderness: Fish And Wildlife Inventory and Monitoring
Learn the fundamentals of monitoring fish and wildlife in wilderness, and see examples of monitoring programs. Learn MoreFree -
Natural Resource Management in Wilderness: Monitoring
Learn the importance of natural resource monitoring and what resources are appropriate to monitor in wilderness.
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Networking for Success
Explore how to make networking work for you!
Learn More$72.00 -
New Employee Onboarding Suite - Basic *Student Enrollment*
Jump start your training with online onboarding courses!
Learn More$9.00 -
New Employee Onboarding Suite- Basic *Agency Purchase*
Jump start your New Employee training with online onboarding courses! Upon completion of purchase, you will receive a code that can be redeemed for the New Employee Onboarding suite of courses.
Learn More$9.00 -
New Employee Onboarding Suite- w/Add-on *Student Enrollment*
Jump start your training with online onboarding courses!
Learn More$29.00 -
New Employee Onboarding Suite- w/Add-on *Agency Purchase*
Jump start your New Employee training with online onboarding courses! Upon completion of purchase, you will receive a code that can be redeemed for the New Employee Onboarding suite of courses.
Learn More$29.00 -
Park and Recreation Facility Management Practices Certificate Program
Build a foundational understanding of facility management practices, particularly as they apply to parks and public lands agencies. The certificate program follows the Asset Management Process, an approach used by the National Park Service.
Learn More$410.00 -
Park and Recreation System Master Planning Certificate
The purpose of this certificate program is to prepare park and recreation agencies to conduct a system master plan. The components can be used in several types of planning and will ultimately prepare agencies to either 1) conduct the planning process on their own, or 2) be prepared to collaborate with a contractor to facilitate the master planning process. This certificate covers the fundamentals of a system master plan according to the Commission for Accreditation of Park and Recreation Agencies (CAPRA).
Learn More$350.00 -
Perfecting the Procurement Process
New to the procurement process? This course will help you to gain an understanding of how to obtain products and services from organizations outside your own.
Learn More$29.00 -
Planning for Workplace Safety
This course takes a look at all the tools you need to introduce, and craft, an effective safety plan for your workplace.
Learn More$72.00 -
Process Improvement and Gap Analysis
Promote understanding of gap analysis and its use in improving processes in an organization, and developing the skills that you need to perform effective gap analyses.
Learn More$29.00 -
Project Management for Capital Projects
This course introduces you to industry-standard project management practices, including the phases of project management and useful strategies that keep a project on track.
Learn More$72.00 -
Public Relations Bootcamp
Gain understanding on how to effectively manage public relations and create comprehensive strategy regarding PR technique.
Learn More$72.00 -
Public Speaking: Presentation Survival School
This course will teach you how to manage your thoughts, body language, nervousness, and speech patterns to present yourself professionally. You’ll also learn how to present at meetings, use the five-S pattern to prepare a good presentation, and punch up your presentation with visual aids.
Learn More$72.00 -
Public Speaking: Speaking Under Pressure
This course is aimed at improving your skills and learning new techniques that will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information.
Learn More$72.00 -
Recreational Sports Communications and Promotions
In this course you will learn about why it is important to effectively communicate and how to communicate with participants and other stakeholders to provide information and promote your recreational sports leagues and tournaments.
Learn More$72.00 -
Recreational Sports Facility Management
In this course, you will learn the basics of facility management including selecting, preparing, and maintaining playing fields, courts, and other facilities for recreational sports use.
Learn More$72.00 -
Risk Management
Provides an understanding of Risk Management, and develops a management framework that can be used for a single project, a department, or an entire organization.
Learn More$72.00 -
Safety, Health, and Risk Management Considerations in Recreational Sports
In this course, you will learn about safety and health considerations on recreational sports, methods for mitigating and responding to potential problems, and strategies for reducing your agency's exposure to liability.
Learn More$72.00 -
Special Use Permitting for Park and Recreation Agencies
This course will help you better understand special use permits and the roles and responsibilities of event monitors.
CEU include free for a limited time!
Learn MoreRegular Price: $72.00
Special Price $9.00
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Stress Management
Short description here
Learn More$72.00 -
Successfully Managing Change
Learn about how to define change & change management and to identify strategies for helping change to be accepted and implemented in the workplace.
Learn More$72.00 -
Supporting Interpreters with Effective Training
Gain valuable skills that will help you train impactful interpreters. Interpretive trainers support interpreters in connecting people to parks, museums, zoos, and other places.
Learn More$72.00 -
Survey Basics and Best Practices for Park and Recreation Agencies
Survey Basics and Best Practices for Park and Recreation Agencies will provide a brief overview on how to develop and distribute a survey. It reviews the reasons for surveying and how to construct, conduct, and use the survey data.
Learn More$72.00 -
The ABCs of Supervising Others
Gain an understanding of how to successfully transition to a supervisory role in your organization.
Learn More$72.00 -
The Wilderness Stewardship Planning Framework
This course is designed to assist you in understanding, developing, and selecting management alternatives for a wilderness stewardship plan.
Learn MoreFree -
Using Technology to Your Advantage for Supervisors
Learn how to use technology to your advantage by effectively integrating technology into your processes and procedures.
Learn More$72.00 -
Visitor Use Management in Wilderness: Strategies
This second course in the series provides a thorough overview of how to determine which strategies and actions to use when managing visitor use in wilderness.
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Wilderness Character
Learn about how wilderness character is defined, wilderness character qualities and what degrades these qualities. This course also discusses how to integrate wilderness character into planning, monitoring, management, operations, and more.
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World Parks Academy Webinar: Managing Biodiversity in a Changing Climate
Join City Parks Alliance, World Urban Parks and World Parks Academy for a webinar exploring strategies for managing biodiversity in a changing climate.
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World Parks Academy Webinar: Winter Recreation in Urban Centres - Friluftsliv
Discover innovative public space development, programming, design, and management from cities across North America and the world.
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Writing A Minimum Requirements Analysis
This course describes the minimum requirements concept and guides users through the process of writing a Minimum Requirements Analysis (MRA) using the Minimum Requirements Decision Guide (MRDG) developed by the Arthur Carhart National Wilderness Training Center.
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Writing Reports and Proposals
This course will build on a solid base of writing skills to present information in formal, informal, and proposal styles.
Learn More$29.00