Courses

Gain a basic understanding of the importance of teams to your organization. The course provides a definition of teams and team process and outlines strategies to help your people become effective team members.

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Gain a basic understanding of the elements of business writing.

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The Capital Improvement Certificate provides the learner with a foundational understanding of capital improvement projects, financing of capital improvements, site plans for capital projects, and project management.

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The terms coaching and mentoring are often used interchangeably. A mentor is someone who shares their wisdom and can facilitate action that has a positive effect on our careers and lives. Coaching is a conversation that helps people develop their skills, achieve success, and reach their goals. This course will discuss the difference between coaching and mentoring and strategies for successful coaching and mentoring.

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Explore the skills needed to be an effective interpretive coach. Coaching others to develop and deliver meaningful interpretation is rewarding because you multiply the opportunities for visitors to understand the relevance and significance of our resources. It gives you the chance to share your passion.

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Promote healthy and appropriate conduct by learning to develop a sustainable code of conduct for your workplace.

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Learn about how to create effective performance reviews, first through defining performance reviews, describing the performance management cycle, and finally by going through the performance review process.

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In this course you will learn how to turn difficult situations into opportunities for growth. While this course is aimed at supervisors who interact with difficult employees, the information and activities can be helpful for dealing with difficult people in other situations as well.

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Promote meaningful communication by developing conversational leadership skills.

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Promote workplace health by fostering an environment where workers can improve their conditioning and live a fitter lifestyle.

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Gain understanding about transgender employees and the need for safe and inclusive work environments.

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This course will help you to recognize and hone your personal creative process.

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This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.

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This course has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.

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Gain skills in effective methods for communicating with staff, colleagues, and partners.

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Gain skills in methods for leading teams and developing staff ability to perform effectively.

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Gain ability to ensure organizational goals and customer expectations are met.

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Gain skills in hiring and preparing staff to be successful in their positions.

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Gain a comprehensive understanding of what a team is and how to develop an effective team.

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Gain skills in developing competencies and managing staff with competencies in mind.

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Gain skills in developing competencies and managing staff with competencies in mind.

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This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.

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This course provides a brief introduction to the benefits of facilitation in group settings.

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Plant & City is the French national center for research and experiments on green spaces and urban landscaping. Established as an association (nonprofit organization), it currently has more than 500 members (local authorities, landscaping firms, design offices, research and training establishments, etc.). Learn More

This course will give you the skills and tools to hire successful candidates.

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This recorded webcast is designed for park and public agency employees who are interested in the history of parks. The session will include historical details, drawings and photographs of the people and places who make up the story, their objectives, successes and failures.

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This course will prepare learners to develop a message and remain on topic when they are presenting that message to the media and public without straying from the point, or points, they want to make.

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Gain an understanding of general human resource concepts that may arise in non-HR roles.

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Provides a comprehensive overview of the underlying philosophies and theories of adult education, as well as practical application techniques for instructors, particularly as they apply to Park and Public land agencies. Learn More

This course will help new supervisors learn how to lead their team, providing material and activities to develop skills in communication, coaching, and managing conflict, along with other relevant information.

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Leading any organization is challenging. The tension between leading and ‘over-managing’ is especially prevalent in park, recreation, and public land organizations. With numerous stakeholders who are often tightly integrated into an agency’s service delivery portfolio, effectively leading park, recreation, and public land organizations is both challenging and rewarding. This workshop is designed to provide the tools and insight your organization needs to foster a culture of effective leadership practices.

For pricing, select "Workshop" on the contact form.

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This course will give supervisors and managers easy-to-use techniques for communicating across cultures.

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Gain an understanding of how to have productive and safe difficult conversations with your employees and teammates.

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Promote healthy balance in a workplace by identifying and managing pressure points.

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This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers.

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This course takes a look at all the tools you need to introduce, and craft, an effective safety plan for your workplace.

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Promote understanding of gap analysis and its use in improving processes in an organization, and developing the skills that you need to perform effective gap analyses.

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This previously recorded one-hour webcast is designed for park and public agency employees who are interested in obtaining the Certified Park Professional (CPP) or Certified International Park Professional (CIPP) credential.

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This course is aimed at improving your skills and learning new techniques that will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information.

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Provides an understanding of Risk Management, and develops a management framework that can be used for a single project, a department, or an entire organization.

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Learn about how to define change & change management and to identify strategies for helping change to be accepted and implemented in the workplace.

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Gain valuable skills that will help you train impactful interpreters. Interpretive trainers support interpreters in connecting people to parks, museums, zoos, and other places.

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Survey Basics and Best Practices for Park and Recreation Agencies will provide a brief overview on how to develop and distribute a survey. It reviews the reasons for surveying and how to construct, conduct, and use the survey data.

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Gain an understanding of how to successfully transition to a supervisory role in your organization.

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